Strawberry Communications | fee-disclosure

Unless otherwise stated in a specific promotional offer detail, all Strawberry Communications residential Internet service orders are subject to a standard installation fee of $149 and equipment rental fee of $10.00 per month. In addition to any applicable taxes, each order will be assessed a monthly recurring carrier cost recovery fee of $3.92 per month.

All Strawberry Communications Services are also subject to additional fees, including, but not limited to overage charges, an unreturned Equipment fee, an early termination fee, Directory Assistance (411) calls, insufficient funds fees, late fees, and reconnect fees as set forth below:

Fee	Time Period	Cost
Overage Charges	Per Occurance	$10 per 1GB increments.
Unreturned Equipment Fee	30 Days After Cancellation	$300 or cost of Equipment, whichever is greater.
Residential Early Termination Fee	Immediately at Termination	1 Year Contract: $149 2 Year Contract: $300
Directory Assistance (411) Calls	Per Call	$1.50
ATA Voice Rental Fee	Per Month	$5.95
Convenience fee Applies if phone payment is made with a call center representative	Per Use	$5.00
Insufficient Funds / Returned Check Fee	Per Incident	Fee will be at or below the maximum amount allowed under applicable state law.
Payment Due Date	15 Days After Invoice Date
Payment Late Date	8 Days After Due Date	$10.00 per month delinquent
Service Interruption Date	35 Days After Due Date	Reconnect fee, as provided below if service is restored.
Official Disconnect	65 Days After Due Date	Reconnect fee, as provided below if service is restored.
Account Balance Submitted to Collections	75 Days After Due Date	Reconnect fee, as provided below if service is restored.
Reconnect Fee(s)	Upon request after Service Interruption or Official Disconnect	$30 plus the first month of service if before equipment retrieval. $100 plus the first month of service if after equipment was retrieved.
Reconnect Fee(s)	Upon request after Submission to Collections	$149, account must be current, first month of service and setup of account auto pay.
Maximum Suspension When Moving Strawberry Service	30 Days	No charge for one move per term of contract.

Fee Disclosure